How to spa
We recommend that you arrive early for your appointment to allow time to prepare and change, your therapist will talk you through your treatments before they begin.
It is advisable to wear the disposable underwear provided as mud treatments can stain swimwear and underwear. Gowns and slippers are provided and lockers are available in The Hydrotherapy Spa. On completion of certain treatments we offer the peace and tranquility of our Relaxation Room, alternatively you may relax in our Coffee Lounge upstairs.
To avoid disappointment it is advisable to advance book at The Spa Reception for all services. Arriving early for your appointment helps us prepare you for your treatment, you may even have time for a drink!
As a courtesy to all our clients, a prompt appointment schedule is adhered to. Treatments that start late due to a late arrival time will finish at the appointed time so that other clients are not inconvenienced.
In the event of you being unable to make an appointment please give us at least 24 hours notice, otherwise a 25% cancellation fee will be charged.
Certain treatments are subject to a medical questionnaire. Consultations are carried out to ensure you are advised accordingly. Please note all records are confidential.
Certain treatments require a skin test (eyelash tint) or strand test (hair colour) to determine the suitability of the treatment. Please allow for this when booking your appointment as you may be asked to call in a few days prior to your appointment.
Food and drink
Our licensed Coffee Lounge offers a range of refreshments and light meals that are available prior to, or after your treatment.
Certain treatments are not necessarily suitable for children. We reserve the right to request parental consent or presence during some treatments.
Available for purchase at The Spa Reception, or you can now buy gift cards online. Gift cards are perfect for all occasions. Gift cards are valid for 12 months from purchase.
Our comprehensive product range is displayed and available for purchase in The Spa Reception. Whatever the occasion we have the products, gift sets and vouchers!